Rules & Regulations

The Grand Prize Includes:

  • 7-day stay at the Grand Bahia Principe Tulum, Riviera Maya, Mexico for two adults and two children
  • Rooms are based on double occupancy
  • Travel date: April 8 - October 31/13 (Travel must be completed by Oct 31/13)
  • Transportation related fees, taxes (taxes are approximately: $122CAD per person), and service charges
  • Travel from the nearest major Canadian international airport to Cancun, Mexico

  • Not Included:

    Any costs or expenses not specifically set out above including:
  • Currency or fuel surcharges, if applicable, at time of booking.
  • Meals, beverages and other services that are outlined in the current Winter 2012/2013 Sunquest brochure.
  • Transportation to and from the Airport in the traveller's departure city.
  • Connector flights and overnight accommodation if prize winner are not located near a major Canadian international airport.
  • Travel insurance.
  • Any costs or expenses incurred by the winner and his/her travel companion in claiming or using the prize will be the responsibility of the winner and his/her travel companion.
  • Gratuities.
  • Room upgrades – based on availability and at an additional charge.

  • The Random Draw Prizes include:

  • 12 - $100 Indigo gift cards & 12 - $100 Cineplex gift cards - these will be randomly drawn each week and awarded on the Friday of each week. 
  • 12 - one year Today's Parent Subscriptions 

  • Terms & Conditions:

  • Contest period runs from January 7, 2013 - March 31, 2013 at t 11:59pm EST.
  • There is 1 Grand Prize available to be won, approximate retail value $4,000CAD including taxes (based on double occupancy, actual value will vary depending on gateway of departure).
  • To enter for a chance to win the Grand Prize, submit a video family review of your vacation, recommended maximum 3 minutes in length describing your vacation location, all the fun things to see and do, the food, the people and how you liked the resort.
  • Eligible Participants may enter the Contest by logging onto www.thomascook.ca/kidsfirst or www.thomascook.ca/contest and submit a video review or photo
  • A panel of judges from Thomas Cook Canada Inc. will select, at their sole discretion, the winning entry on April 8, 2013.
  • The Random Draw Prizes will be awarded pursuant to a random draw that will take place once a week on the Friday commencing January 11, 2013 throughout 12 weeks of the contest and prize winners will be contacted no later than the 14th day after the draw. If the selected participant is unable to correctly answer the skill-testing question, cannot be reached by telephone within three (3) days of the draw, or otherwise does not meet all contest conditions, his/her prize will be forfeited and another entrant will be randomly drawn from the remaining eligible entries.
  • Travel must be completed by October 31, 2013, no substitution allowed.
  • No purchase necessary.
  • One entry per person.
  • Canadian legal residents only (excluding residents of the province of Quebec) and prize winner must have reached the age of majority in their province of residence at the time of entry to qualify.
  • Not valid to Thomas Cook agencies, employees or immediate family members. "Immediate family" is defined as parents, children, spouse, siblings, grandparents, the "steps" of each and persons residing in such immediate family members' household
  • Odds of winning a Random Draw Prize depend on the number of eligible entries received.
  • All fields must be filled in to qualify for entry into the draw. Thomas Cook Canada Inc. is not responsible for, (i) late, lost, delayed, not received, damaged, misdirected, incomplete, stolen, postage due or illegible entries; (ii) failure to receive entries due to transmission failures or technical failures of any kind, including, without limitation, malfunctioning of any network, servers, access providers, hardware or software, whether originating with sender or recipient, or traffic congestion on the Internet or at any web site; or (iii) any combination thereof, including any injury or related damage to entrants or any other persons, whether computer-related or resulting from participation or downloading of any materials in this contest.
  • Information received from ballot will be used by Thomas Cook only, and will not be sold or shared with any outside agencies.
  • Grand Prize winner and their companions must travel on the same flight on the same date.
  • Once trip has been confirmed, Grand Prize winner and companions cannot make any changes to the date of travel or the names of the passengers. Requests for substitutions and itinerary changes will not be considered.
  • All components of the prize are subject to availability, and are subject to change by Thomas Cook Canada Inc. without notice or compensation.
  • All bookings are subject to 100% cancellation penalties. Tickets not used on the flight for which they have been issued cannot be reissued for another date of travel.
  • After you have booked, Thomas Cook Canada Inc. will call you when your tickets are ready, which will be within 30 days of your departure. Please do not contact Thomas Cook Canada Inc. about your tickets before that time.
  • Please read the terms and conditions at the back of the Sunquest Winter brochure www.sunquest.ca By accepting the prize, in addition to the terms and conditions set out herein, Grand Prize winner and their companions hereby agree to be bound by the terms and conditions set out in the current Sunquest brochure www.sunquest.ca
  • The prizes are non-refundable, non-transferable and have no cash value.
  • The Grand Prize winner and companions must arrange for all necessary travel documentation, including but not necessarily limited to passports and visas, as applicable.
  • Thomas Cook Canada Inc. is not responsible for changes in schedule of any element of the Grand Prize and Thomas Cook Canada Inc. is not liable for any expenses incurred as a consequence of flight cancellation/delay.
  • In order to be declared a winner of a Random Prize, the entrant must first correctly answer, unaided, a time limited mathematical skill-testing question administered by Thomas Cook Canada Inc.
  • By submitting a video or photo, for good and valuable consideration, the sufficiency and receipt of which you hereby acknowledge, you hereby grant to Thomas Cook Canada inc. and its affiliates a non-exclusive, perpetual, worldwide license to edit, telecast, rerun, reproduce, use, create derivative works from, syndicate, license, print, sublicense, distribute and otherwise exhibit the materials you submit, or any portion thereof in any manner and in any medium or forum, whether now known or hereafter devised, without payment to you or any third party.
  • Your submissions are deemed non-confidential and Thomas Cook Canada Inc. has no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except pursuant to the Thomas Cook Canada Inc. Privacy Policy, available at www.thomascook.ca.
  • You represent and warrant to Thomas Cook Canada Inc. that you have the full legal right, power and authority to grant to Thomas Cook Canada Inc. the license provided for herein, that you own or control the complete exhibition and other rights to the materials you submitted for the purposes contemplated in this license and that neither the materials nor the exercise of the rights granted herein shall infringe upon or violate the right of privacy or right of publicity of, or constitute a libel or slander against, or violate any common law or any other right of, any person or entity.
  • Users may be held legally liable for the contents of their submissions, for example, for material protected by copyright, trademark, patent or trade secret law or other proprietary right without permission of the author or owner, or defamatory comments.
  • To be declared the winner of a prize, the selected entrants will also be required to sign a release form confirming acceptance of the prize as awarded and releasing Thomas Cook Canada Inc. and their affiliates from any liability relating to their prize. Persons (or the parents/legal guardians of any legal minors) travelling as companions of the Grand Prize winner must also complete and return a liability and publicity release before airline tickets or other components of the prize will be awarded. As a condition of being awarded a prize, entrants and any traveling companion agree that they have read and understood these official rules and regulations ("Rules"), grant all consents required by Thomas Cook Canada Inc., authorize Thomas Cook Canada Inc. to broadcast, publish and disseminate their name, city of residence, photograph, likeness, sobriquet and voice in connection with any promotion or publicity, and/or for general news, entertainment and information purposes at no additional compensation to the entrant and their traveling companion, accept the prize as offered, and to fully indemnify and release Thomas Cook Canada Inc. and its affiliates from any and all liability of any kind arising out of the entrant's and their traveling companion's participation in the contest and receipt and use of the prize. In the event that the entrant and their traveling companion, as applicable, do not comply with the Rules or cannot be contacted by Thomas Cook Canada Inc., Thomas Cook Canada Inc. shall have the right to disqualify the entrant or their traveling companion, and draw an alternate potential winner, and Thomas Cook Canada Inc. and its affiliates shall be fully and completely released and discharged from any liability or responsibility in this regard.
  • Thomas Cook Canada Inc. reserves the right to cancel or modify the contest if, in its sole discretion, it determines that the contest is not capable of running as originally planned for any reason (such as tampering or infection by computer virus, fraud, technical failures, printing or distribution errors, or any other causes or occurrences have compromised the fairness or integrity of the contest). If, as a result of an error relating to the entry process, drawing or any other aspect of the contest, there are more potential winners of prizes than contemplated in the contest rules, there will be a random draw amongst all eligible prize claimants after the contest closing date to award the prize.
  • Personal information collected from entrants and their travelling companion will be used by Thomas Cook Canada Inc. and its affiliates for the purpose of administering the contest. Thomas Cook Canada Inc. will not sell, share or otherwise disclose personal information of entrants or participants with third parties, other than to third parties engaged by them to fulfill the purposes of the contest, as permitted or required by law, and as contemplated in the Rules.
  • By entering the contest, entrants and participants consent to the manner of collection, use and disclosure of their personal information as set out in the Thomas Cook Canada Privacy policy at www.thomascook.ca. Any inquiry concerning the personal information held by the Contest Sponsors should be addressed to Privacy Officer, Thomas Cook Canada, 75 Eglinton Avenue East, Toronto, Ontario M4P 3A4.
  • Thomas Cook Canada Inc. and its affiliates shall not be liable for any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication failure, theft or destruction or unauthorized access to, alteration of, or use of record whether for breach of contract, negligence or under any other cause of action relating to the administration of the contest or the submission of photos or videos by entrants.
  • By entering, all participants agree to abide by these official rules and regulations and decisions of Thomas Cook Canada Inc. which are final. All entries become the property of Thomas Cook Canada Inc. and will not be returned. All participants will receive the Thomas Cook e-newsletter.